For simplicity and transparency
Cancellation Time frames
The following cancellation policy applies to all services:


Free Cancellation
- Cancellations made 3 hours or morebefore the scheduled pickup time are free of charge.


Full Charge Cancellation
- Cancellations made less than 3 hours before the scheduled pickup time will be charged at 100% of the trip price.
Policy Details
- Vehicle Types: Applies uniformly to all vehicle types
- Services: Applies to all services, both domestic and international
- Purpose: Designed to ensure operational reliability
- Experience: Maintains a client-friendly experience

Important Notice
This policy is designed to balance operational needs with customer convenience. For any questions about cancellations, please contact our customer service team.